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Ano XI - Edição Nº 119 - outubro de 2003

 


Editorial
Scholar Transport Carrier Take care of your client

The main character of the Scholar Transport Carrier is your perfect relationship with the client.

In this case, who is your client?

In the scholar transport the client has two sides: the student is carried and his parents.

Take care the student with civility, awe and affection means to give him attention, to resolve their problems and pass confidence, which are necessary to create a healthy relationship between both sides.

And the parents, who are responsible for the students, whether being children or teenagers, need a treatment that has to be cordial, informative and above of all professional.  

Although is the children of other people who is in an unknown person responsibility, and this person will be evaluated day by day for his clients.   

Due to don’t collect the fee with the student collect with their parents, don’t send messages, look for the responsible and discuss face to face.

It doesn’t matter if is the father who pays the transportation or if is the government.

Anyway you receive the payment to give a great job and your responsibility with the destitute ones is much bigger, because it deals about an act of citizenship.

Don’t forget that your client hopes more from you them you ought to hope from him, because when finishing the client is always right!

How to accept this information? Put yourself in the client’s shoes and you will see that you ought to be the best!

Hug
Lurdinha Rodrigues

 
 


     
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